You can use any major credit card (Visa, MasterCard, Discover or American Express). Your credit card statement will reflect payment to Staples Promotional Products.

If you would like a printout of your receipt, click on ‘My Account’. From there, you can click on the ‘Order History’ link to view your past orders. Click on the specific order for which you would like a receipt and print this page.

• Go to ‘Account’, where you'll see ‘Your Balances’.
• From there, click on ‘Manage Gift Certificates’.
• Enter the number and click ‘Add to Balance’. Your balance should update and you can now use your certificate at your leisure.

When it’s time to check out, you can choose whether to use all or just part of your gift certificate balance.

*Gift Certificates received online can also be redeemed when you place an order by calling Customer Service at 800.887.5913.

Electronic Gift Certificates are easy, efficient and cost-effective, since the process is electronic.

These Gift Certificates work like a gift card from any retail store and can be redeemed for all or part of an order. If your order totals more than your gift certificate amount, you will be asked for a credit card number for the remaining balance. If your purchase is less than the total amount, the balance will be held for you on your account. It is important to be sure that your gift certificates are added to your balance.

You are not required to use a gift certificate, even if you have one. At checkout, you will be asked to select a method of payment. At this point you may choose to use the gift certificate or not. More than one gift certificate may be combined as payment for one transaction.

• If you have multiple gift certificates, the website will automatically use them in a first in, first out sequence, so the oldest gift certificate is redeemed first.
• Normal tax and shipping charges apply on all merchandise purchases. These charges can be covered by your gift certificate balance when you check out.
• For assistance, call Customer Service at 800.887.5913.

• Click on the Gift Certificates or eCertificates link.
• Enter the quantity and amount of eCertificates you wish to purchase, along with the other information requested. Required information is marked with an asterisk (*). Please note: the recipient’s email address is required for electronic delivery of the eCertificate.
• If more than one gift certificate amount is available, select the certificate amount from the drop-down box. If only one amount is available, the amount will already be filled in (for example, $25).
• If desired, type in a special message for the recipient in the box provided.
• Click the 'Add to Cart' button. The gift certificate will show up in your shopping cart.
• Check out as you normally would.
• The recipient will be notified via email that the gift certificate has been purchased. The email will contain a unique gift certificate number along with the text message you entered online. Please note: it may take 1-3 days for the email to be received.

Although email delivery of online Gift Certificates is the most secure option, it's possible to order a few online Gift Certificates at one time, which may be convenient if you want to present several Gift Certificates as recognition in a meeting or similar situation.

• Order as above, by clicking on the Gift Certificates or eCertificates link.
• Instead of sending each gift certificate to the recipient, send them to your own email address.
• Print out each gift certificate confirmation to hand-deliver to the recipient.

Please note: You will receive separate email confirmations for each gift certificate ordered. For example, if you order five eCertificates this way, you will receive five separate email confirmations.

Once you've received an online gift certificate and before you can redeem it online, to ensure its safety, you need to enter that gift certificate into your personal gift certificate balance.

You can do this two ways:

• If you receive an online gift certificate via email, it will contain a link to the website.
• Click on the link in the email.
• Log in to the online store.
• Verify the information on the screen.
• Click ‘Add to Balance’ to apply to your account.

You can also credit a gift certificate through your ‘My Account’ portal by clicking ‘Manage Gift Certificate(s)’ under the ‘Your Balances’ section.

• You will be prompted to log in, if you haven't already done so.
• Enter the gift certificate number in the input field.
• Click ‘Add to Balance’ to apply to your account.

Any Gift Certificate not redeemed (by ordering merchandise or requesting a refund) within five years will be escheated to the appropriate state or the state of Delaware to comply with the state escheatment laws.